Shipping Policy
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**Shipping Policy**
At Renaissance Hair Company, we aim to provide you with a seamless shopping experience, including efficient and reliable shipping.
**NYC Customers ONLY:** If you are local to the NYC area, same day pickup or delivery can be arranged. Same day delivery can be accommodated at at fee of $30. Pickup can be accommodated at no charge however must be arranged. Please reach out to us either via email or instagram to arrange for your purchase.
**Processing Time:**
Orders are typically processed within 1-2 business days excluding holidays/weekend after payment confirmation. Please note that processing times may vary during peak seasons or promotional events.
**Shipping Methods:**
We offer various shipping options to accommodate your needs. 5-7 business days excluding weekends/holidays for standard shipping. 2-3 business days for expedited shipping. This does not include processing time of items that are not on hand. However, we find common that most orders can be fulfilled and delivered sooner than the projected shipping window. Standard and expedited shipping methods are available at checkout. Shipping costs will be calculated based on the selected method and destination.
**Delivery Time:**
Delivery times vary depending on the shipping method chosen and the destination. Once your order is shipped, you will receive a confirmation email with tracking information to monitor your package's progress.
**International Shipping:**
We offer international shipping to select countries 7-10 business days. Please be aware that customs fees, duties, and taxes may apply based on your local regulations. These charges are the responsibility of the customer.
**Order Tracking:**
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier's website.
**Issues with Shipping:**
If you encounter any issues with your order or delivery, please contact our customer service team at RenaissanceHairCompany@gmail.com. We are here to assist you and resolve any concerns.
Thank you for choosing Renaissance Hair Company!