FAQs

**1. What types of hair products do you offer?**
We offer a range of hair products, including wigs, hair extensions, and accessories. Our products are available in various styles, textures, and colors to suit your individual preferences.

**2. What is raw hair?**
Raw hair refers to human hair that has been collected from a donor without any chemical processing. It retains its natural cuticle, which contributes to its quality and allows for versatility in styling.

**3. How long will raw hair wigs/extensions last?**                                                 The lifespan of raw hair wigs can vary depending on several factors, including the quality of the hair, how well they are cared for, and the frequency of use. Generally, with proper maintenance and care, raw hair wigs can last anywhere from 1 to 3 years or even longer. Regular cleaning, conditioning, and avoiding excessive heat or styling can help extend their longevity. It's important to follow care instructions for the best results.

**4. What is HD lace?**
HD lace, or high-definition lace, is a type of lace used in wig making. It is known for its fine texture and transparency, allowing for a seamless blend with different skin tones for a more natural appearance.

**5. How do I care for my hair extensions/wig?**
Proper care can extend the life of your hair products. We recommend using sulfate-free shampoos and conditioners, avoiding excessive heat, and storing products in a cool, dry place when not in use. Detailed care instructions are provided with each product.

**6. Can I dye or style the hair?**
Yes, our raw hair products can be dyed and styled just like natural hair. However, we recommend consulting a professional stylist for best results when applying chemical treatments or heat.

**7. What is your return policy?**
We have a return policy in place to ensure customer satisfaction. If an Items must be returned within [insert number of days] days of receipt, in their original condition and packaging. Please refer to our website for complete details.

**8. How can I contact customer service?**
You can reach our customer service team through email RenaissanceHairCompany@gmail.com. We are here to assist you with any questions or concerns. Please allow 24-48 hours response time.

**9. Do you offer international shipping?**
Yes, we offer international shipping to various countries. Shipping rates and delivery times may vary depending on the destination. Please check our shipping policy for more details.

**10. How do I choose the right wig/extension for me?**
Choosing the right wig or extension depends on factors like desired length, texture, and color. We recommend exploring our product descriptions and guides or reaching out to our customer service team for personalized assistance.

**11. Are your products suitable for all hair types?**
Our products are designed to be versatile and can be used for various hair types. However, we recommend checking product specifications to ensure compatibility with your specific needs.

If you have any additional questions that are not covered here, please feel free to contact us!